To speed up delivery, processing of your order is immediate. Labels are printed instantly and orders can be loaded on to trucks in a few minutes. We are not able to cancel or modify an order once loaded onto a truck because it is almost impossible to find your insulation rolls on a truck full of identical insulation rolls. These are OVERSIZED shipping items. We do not get a special return shipping rate. Our pricing structure does not include the costs of return shipping, restocking and administrative fees associated with return requests. All orders are final. No refunds will be granted. We do not guaranty a delivery date and are therefore not responsible for costs associated with a project delay. If you are concerned with any application, please consult your contractor or code official prior to purchase. Please make sure you have selected the product and quantity that best meets your needs. Insulation must be stored in inside dry building.